Policies

For your safety and consideration

Arrival & Departure

Homes are available for check-in at 4:00 p.m. While we make every attempt to accommodate early arrivals, we cannot guarantee room availability before 4:00 p.m. However, you are welcome to make a note on your reservation and we can have our cleaners notify you as soon as your home is available.

Departure is at 10 a.m. We ask that used towels and clothes be placed in the provided laundry baskets and that the porch light is turned on when you leave. This lets our cleaners know the home is ready for them.

Deposit

A 30% deposit will be taken at the time of reservation. The remaining amount due is automatically billed one week before arrival. Once final payment has been processed, an email will be sent containing the door code and address for your home.

Cancellations

Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Cancellations made at least 30 days prior to arrival will result in a full refund of your deposit. If your reservation is cancelled between 29 – 15 days of arrival we will gladly move your full deposit to new dates of equal or greater value than your existing reservation.

If your reservation is cancelled inside 15 days of arrival, half of your original deposit will be forfeited and the remainder of your deposit will be moved to your new reservation dates.

Smoking Policy

All of our homes have a strict non-smoking policy. A fine of $100 will be charged if we find that this policy has not been followed. However, each of our homes comes equipped with a deck/patio that you are welcome to smoke on.

"We absolutely adored your sweet little retreat home!! We found it over the top adorably decorated and that it exceeded our expectations. We also found it supplied us with many comforts of home and all the sewing amenities you supply are just an added bonus! We will be booking again and highly recommend your retreat home to others. Thank you for all you do to make the trip to MSQC a wonderful and memorable experience!"

- Diana Mitchell

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